There's no catch. We've built a system that lets us design and launch professional websites efficiently — no bloated agency overhead, no account managers, no fancy offices. We pass those savings on to you. The quality is the same as agencies charging £2,000–£5,000 upfront. The difference is our model: instead of one large payment, you pay a small monthly fee that covers everything. If you're still not sure, browse our portfolio — the work speaks for itself.

Everything. Design, hosting, SSL certificate, ongoing edits, technical maintenance, and UK-based support. You don't pay separately for hosting, you don't get renewal surprises. One price, everything included.

Just three things: your business name, a brief description of what you do, and your contact details. A logo and photos are helpful but not essential — we can work with what you have and upgrade later. We'll ask a few quick questions over the phone or by email to get everything we need.

Most sites go live within 48 hours of us receiving your details. If you have lots of specific content, images or custom requirements it may take a little longer — but never more than a week. The 48-hour timeline is real, not marketing — we've done this enough times to run it like clockwork.

No. If you don't have a domain we'll help you pick and register one — domain registration is included free in your first year, then £20/year from year two. If you already have a domain, we'll connect it for free and it usually takes less than an hour.

Not a problem. We can use high-quality stock photography that fits your industry, and we have basic logo creation as an optional add-on. Many clients start with stock images and swap in their own photos once they have them — it's a quick update and takes minutes.

Yes, always. Once we've built your site you get a full preview link before a single visitor sees it. Review every page, every section, every word. If anything isn't right — wrong colour, different layout, missing content — we fix it. Nothing goes live until you give us the go-ahead. Most clients approve within the same day after 1–2 rounds of revisions. See our guarantee →

Yes. On all plans we handle the core copy — your homepage, services section, about section and contact page. We write it based on the brief you give us: what you do, who you serve, what makes you different. If you already have copy you're happy with, we'll use that instead. On Premium and Custom, we write more extensive SEO-focused content for each landing page.

Absolutely. We'll ask about your brand preferences at the start — colours, style, tone, any websites you admire. We design to match your brand, not a generic template. If you don't have brand guidelines yet, we'll suggest a direction based on your industry and the look you're going for. Nothing is set in stone until you sign off on it.

All of them. We've built sites for builders and tradespeople, hair salons and barbershops, law firms, life coaches, restaurants and takeaways, cleaning companies, gyms and PT studios, accountants, mortgage brokers, car detailers, nail salons, and many more. If you run a business and need a professional web presence, we can help. Browse our portfolio →

Three big differences. First, we build it for you — with Wix or Squarespace you're on your own with a blank canvas. Second, it's done in 48 hours and looks genuinely professional, not like a DIY template. Third, we maintain it — if anything breaks, needs updating or you want a change, that's all our job. Website builders also charge separately for hosting, SSL and business email, so the hidden costs add up fast. When you factor everything in, we're often cheaper — and you don't spend weekends trying to figure out a page builder.

Yes. If you already have a website and want to switch to us, we build you a brand new site from scratch — we don't migrate old code, we rebuild it properly. Your domain stays yours throughout. Once your new site is ready we help you redirect it to us, and there's no downtime during the switch.

We've been building professional websites for small businesses since 2019, and launched The FREE Websites model in 2022. In that time we've built hundreds of sites across virtually every industry. We're not a startup finding our feet — we've refined the process to the point where 48-hour delivery is genuinely the norm, not the exception.

Yes, really. £0 upfront on every plan — no design fee, no build fee, no onboarding charge. The only thing you pay to start is your first monthly subscription, from £20. No contract, cancel anytime. We can do this because we built the system to scale — your monthly fee covers the work end-to-end.

None from us. Hosting, SSL, edits, support — all in your monthly fee. The only external cost is your domain renewal (£20/year from year two — free in year one) and optionally the professional email add-on (+£5/month). That's it. No surprise invoices, no annual renewal shocks.

We use Stripe for secure online payments. You can pay by credit or debit card — Visa, Mastercard, or American Express. Your subscription is monthly and renews automatically on the same date each month. You'll receive a VAT invoice by email each time. We never store your card details — Stripe handles all payment processing securely.

Yes, we're VAT registered. You'll receive a proper VAT invoice every month automatically — formatted to make things straightforward for your accountant or bookkeeper. If you're a limited company or sole trader claiming business expenses, our invoices cover everything you need.

Yes. Professional email is available as an add-on for +£5/month per inbox. It includes full setup, spam filtering, and works with any email client — Outlook, Gmail app, Apple Mail, whatever you prefer. It's one of the most popular add-ons we offer. Just let us know when you sign up and we'll include it from day one.

Yes, at any time. Upgrading is instant — just let us know and we'll move your site to the new plan from your next billing date. Downgrading is also straightforward, though we'll confirm the features you'll be removing first. No penalties either way. Compare all plans →

We'll send a friendly reminder first — life happens. Your site stays live for a short grace period while we sort it out. If payment isn't resolved, the site will be suspended (not deleted). Once payment is made it goes straight back live. We're not aggressive about this; we'd rather keep you as a happy customer.

It depends on your plan: Starter includes up to 3 pages, Basic up to 5, Core up to 8, Premium up to 12 plus dedicated SEO landing pages, and Custom is unlimited. Every plan includes the essentials your business needs — Home, Services, About and Contact. Need more pages than your plan includes? You can upgrade at any time, no penalties.

Yes — every website we build includes a contact form as standard. When someone fills it in, the enquiry lands straight in your inbox. On Core and above we can also build more advanced forms — multi-step forms, booking request forms, quote calculators, and more.

Yes, as many times as you need. Text changes, new photos, updated prices, opening hours, seasonal banners, new sections — all included in your monthly fee. Call or WhatsApp us and changes are typically done the same day. No ticket system, no developer queues, no extra charges.

Just call us on 07925 630 955, WhatsApp us, or email info@thefreewebsites.co.uk — whichever is easiest. No ticket system, no form, no queue. Just get in touch and we'll sort it. Most changes are done the same working day if you get in touch before 2pm (Mon–Sat).

Every single site we build is fully mobile responsive — we design mobile-first, meaning we start with the phone layout and scale up. Over 70% of UK web traffic is mobile, so this isn't optional for us. Your site will look perfect on iPhone, Android, tablet, laptop and desktop, every time.

Yes. We set up all the technical SEO foundations on every site: page titles, meta descriptions, heading structure, image alt text, fast loading speeds, SSL, and a sitemap submitted to Google Search Console. Google Business Profile setup is included on all plans. On Premium, we also build dedicated SEO landing pages targeting your key search terms. Ranking takes time, but we make sure you start on the right foot.

Yes — Google Analytics is set up on all plans as standard. You'll get a dashboard showing how many visitors your site gets, where they come from, which pages they visit, and how long they stay. On Core and above, we can also set up conversion tracking so you can see how many visitors contact you or fill in a form.

Yes. We run daily automatic backups on all plans. If anything ever breaks — a plugin conflict, a server issue, anything technical — we fix it as part of your subscription. You don't pay extra for maintenance or emergency fixes. Just let us know and we'll sort it, usually same day.

Yes. A blog is included on Core and above. It's one of the best ways to improve your SEO over time and establish authority in your industry. We set it up ready to publish, and we can help with your first few posts. On Starter and Basic, a blog can be added as an optional upgrade — just ask.

Yes. We can integrate a live chat tool (such as Tidio, Crisp or similar) on Core and above. Live chat can significantly increase the number of leads your site generates — visitors who might not fill in a form are often happy to send a quick message. Ask us about this when you sign up and we'll set it up on day one.

You own all your content — every word, image and asset you provide belongs to you. Your domain is registered in your name and is always yours. If you ever decide to leave, we'll export all your content in a format you can take anywhere. We're a subscription service, not a hostage-taker.

Yes. E-commerce is included on our Premium plan. Online booking systems (for salons, trades, consultants, etc.) are available as an add-on on Core and above. If you need something more complex — member portals, custom integrations, payment systems — ask us about our bespoke option. Still £0 upfront.

We build on the platform best suited to your needs. Most small business sites use a lightweight CMS that's easy for us to maintain and lightning-fast for your visitors. We don't lock you into a specific builder — we choose the right tool for the job. All sites are built for speed, which directly affects your search ranking.

Yes. While we're based in Ashford, Kent and work with businesses across the UK, we also build sites for clients in Ireland, Australia, USA, Canada and beyond. Everything is handled remotely via phone, WhatsApp and email — we've never needed to meet a client in person to deliver a great website.

No minimum term on any plan. Month-to-month from day one. We believe if we do a good job you'll stay — we don't need a contract to keep you.

Give us 30 days notice and your subscription ends. No penalty, no argument, no "please stay" emails. Your site stays live until the final day of your notice period. You own all your content and we'll export everything for you on request — ready to take to any other provider.

After your 30-day notice period, the site is taken offline and removed from our servers. We'll give you a full content export before that happens. Your domain remains yours — we'll transfer it back to your control if it was registered through us. Nothing is deleted without notice, and we'll always remind you before anything permanent happens.